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Openreach database

Westienono
Newbie
Posts: 1
Registered: ‎02-07-2020

Openreach database

Hi, I hope this is the place to get help. I tried to sign up with a new broadband provider but my postcode does not match the one held on the openreach database. Openreach are using an historic postcode. This was suoereceded by a change made to my postcode by the local council some years ago. My correct postcode appears on all address checkers and Royal Mail. I understand I need to get my current provider, Plusnet, to raise an ORDI to update the database. Is this correct and if so how do I get the process started.  Many thanks .

1 REPLY 1
dvorak
Moderator
Moderator
Posts: 25,243
Thanks: 4,634
Fixes: 1,175
Registered: ‎11-01-2008

Re: Openreach database


Moderators Note


This topic has been moved from ADSL Broadband to My Order

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