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Openreach Text

Rtag
Newbie
Posts: 2
Thanks: 1
Registered: 2 weeks ago

Openreach Text

I recently signed up for plusnet internet and have an appointment next week. I have just received a text from a number 07800 008118 "Hi, Openreach here! You have an appointment with us to provide your new phone / broadband service on ...... If you're happy to answer a series of 4 questions to help us prepare for this reply back "OFH Yes" or "OFH No" if not. If you can't make the appointment please contact your Communications Provider."

 

Is this a legitimate text and why are they contacting me?

 

Thanks

RT

2 REPLIES 2
jab1
Seasoned Hero
Posts: 6,092
Thanks: 2,051
Fixes: 63
Registered: ‎24-02-2012

Re: Openreach Text

@Rtag More than likely legit - If they need to enter your home, this will be due to CV19 precautions.

John
Rtag
Newbie
Posts: 2
Thanks: 1
Registered: 2 weeks ago

Re: Openreach Text

Thanks John, thought that might be the case but could not find reference to the phone number online.