Openreach Text
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Openreach Text
22-02-2021 10:17 AM
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I recently signed up for plusnet internet and have an appointment next week. I have just received a text from a number 07800 008118 "Hi, Openreach here! You have an appointment with us to provide your new phone / broadband service on ...... If you're happy to answer a series of 4 questions to help us prepare for this reply back "OFH Yes" or "OFH No" if not. If you can't make the appointment please contact your Communications Provider."
Is this a legitimate text and why are they contacting me?
Thanks
RT
Re: Openreach Text
22-02-2021 10:30 AM
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@Rtag More than likely legit - If they need to enter your home, this will be due to CV19 precautions.
Re: Openreach Text
22-02-2021 11:08 AM
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Thanks John, thought that might be the case but could not find reference to the phone number online.
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