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Not received £50 reward

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Newbie
Posts: 2
Thanks: 2
Registered: ‎20-09-2020

Not received £50 reward

Hello, I signed up to plusnet in July. My go live date was 5th August.
I eventually after numerous emails received the email to claim the £50 reward..... BUT I still haven’t received it !!!
Why is this such an effort to actually receive it? You advertise this Reward to new customers,but is anyone actually receiving it?
I sent an email exactly a week ago and that still hasn’t had a reply and your telephone number just says’ we’re busy at the moment ring back later’. That’s been ongoing!
Can you help please? Many Thanks
2 REPLIES 2
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Moderator
Moderator
Posts: 29,888
Thanks: 3,137
Fixes: 478
Registered: ‎14-04-2007

Re: Not received £50 reward

Moderators Note
This topic has been moved from General Chat to My Orders.

Customer and Forum Moderator. Windows 10 Firefox 82.0 (64-bit)

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Newbie
Posts: 2
Thanks: 2
Registered: ‎20-09-2020

Re: Not received £50 reward

Thankyou I’ve received it now .