Not been called back

[#1]

Hi,

Phoned the Home Moves team this morning to sort out my house move, and agreed a new contract. Returned to my desk and checked my emails and noticed that the new cost was not what was agreed. I phoned Home Moves again where [CSA Removed] apologized and said he would call back within the hour (at around 9am). I am yet to be called back and now can't get through on the Home Moves phone line? Can anyone advise, as I would like to sort this out quickly as my cost has went up more than was agreed!

Thanks,

Sean.

Moderator's note by Dick (Strat): CSA name(s) removed (to an area staff can see) as per Forum rules.

[#2]

Hello @seancowling, thanks for getting in touch. I am sorry to hear the email you received had the incorrect details on it, would you be able to confirm the price you agreed whether here or by PM so we can assist further.

[#3]

Hi,

Eventually got a call back and order sorted.

Thanks for the reply.

Sean.

[#4]

Moderator's note:

Thread moved from Broadband to My Order.