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No router

Hooked
Posts: 5
Registered: ‎31-03-2020

No router

I'm incredibly disappointed in PlusNet. My wireless has been dropping out constantly for the last few months and I've called and had the router we have diagnosed as broken.

 

A replacement router was supposed to have been posted around 3 weeks ago. 


I called over a week ago to check, and the agent said it hadn't even been posted. 


A week later and I've had no tracking, and it still isn't here so I assume PlusNet hasn't bother to post it again.

 

What is going on?