No router or sim card

[#1]

Hi

signed up on 24 Jan but no sign of a router or a sim card for my mobile. Can you please check.

Order Number: 3006973

[#2]

Hi @rayburnside,

Your router will be dispatched within the next 1 - 2 working days and be delivered within the next 3 - 5 working days. It'll be delivered by Royal Mail and the package can be posted through a standard sized letter box. I have also transferred this conversation over to one of our Advisers who will be able to look into the mobile query for you.

[#3]

Hello @rayburnside,

I would be happy to check the progress of your sim order, please can you PM us the following information;

Mobile number

Full name

Full address

Can you confirm you are the account holder.