No reward card email
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No reward card email
16-10-2020 9:58 AM
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Hi,
I have not received an email with a link to claim my reward card. My Internet went live on 13/10/20 which admittedly was only three days ago but it seems like many other people have had the same problem. Also, the offer ends on the 21/10/20 so I assume if I do not claim the card before that date I will lose it.
Could somebody have a look into it for me please and perhaps email me the link.
Many thanks
Re: No reward card email
16-10-2020 10:59 AM
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Hi, i also haven't received an email and my broadband went live on the 22nd September. I've tried calling and using the chat but it seems they're so busy I can't get through!
Re: No reward card email
16-10-2020 11:18 AM
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Yes, we have the same thing with the promised voucher - just a link that doesn't work - and no way to get help - even the chatbot was busy! Very frustrating. Has anyone had any success?
Re: No reward card email
17-10-2020 1:11 AM
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