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No reward card email

Newbie
Posts: 2
Registered: ‎08-09-2020

No reward card email

Hi,

I signed up last month for plusnet broadband which claimed to come with a cash back reward card. I haven't heard anything about claiming this. Could a member of the help team follow up on this for me? thanks Smiley

 

1 REPLY 1
Newbie
Posts: 2
Registered: ‎29-08-2020

Re: No reward card email

This seems to be quite a common occurrence as I had to contact customer services about my reward card and also previously for my mother in law.  I think it is a way of not paying out and hope you forget about it.  Got them eventually but you need to raise a complaint.