No reward card email!!

[#1]

That is most odd - all messages out of the ticketing system (should) contain the following at the bottom...

"This email has been sent as it contains important information about your service from Plusnet. Please do not reply to this email, as this is an unmonitored address."

Followed by the message type identifier - for example Email Ref: E1021

What is the Email Ref identifier in the email you received?

[#2]

Donations News About Support Screen shots Download Plugins Documentation Sponsors Bounties search site: more search Next Previous Contents 4. FAQ 4.1 How do I make Outlook talk to SquirrelMail? The simple answer to that is: you don't. SquirrelMail is a mail client, it talks to a mail server, fetches your mail, displays your mail, and does all the nitty gritty work for you. This is also the case with Outlook. It is also mail client. It talks to the mail server, fetches the mail, and does all the nitty gritty work for you. Outlook cannot talk to SquirrelMail because SquirrelMail is a client and not a server. To obtain the IMAP server settings your Outlook client needs, the best people to ask are those whom you get your mail services from. If you're not quite sure how to reach them, try hunting for support information on the website where you signed up for your email service. If you are at a college or university, try speaking to a teacher. There's no point in contacting the SquirrelMail project team - we don't know which settings you need.

[#3]

????

You were talking about replying to a support ticket!

This is SquirrelMail's support site.

Plusnet webmail service (See here https://webmail.plus.net ) offers either the RoundCube Email web client or SquirrelMail.

It somewhat looks as though this thread might have gone off-topic "No reward card email" and therefore it has become difficult to offer relevant help.

[#4]

i do apologize, i was somehow using the wrong webmail > webmail.plus.net/squirrelmail/

so sorry