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No reward card email!!

FIXED
JAMESG1962
Newbie
Posts: 4
Registered: ‎19-01-2021

Re: No reward card email!!

Sorry to jump on this thread ,but im having same trouble. No Email regarding voucher /card .Signed up in December

Contacted Plusnet, they told me to contact Pure Card .Sent Email to pure card got reply stating they have no reference or  details of me.

They suggested I get back in contact with  "BT"  Which i thought very strange .

Have tried ringing Plusnet without success.

Where do I  go from here ? 

Can somebody  Moderator /Admin  see if its possible to sort this out .

Thanks 🙏🤞

Falcon
Newbie
Posts: 1
Registered: ‎16-01-2021

Re: No reward card email!!

My account was set-up and running on Wed 13/01/2021, but as yet have have not received my reward card.

Richcarpenter3
Newbie
Posts: 1
Registered: a week ago

Re: No reward card email!!

Hi, I have the same problem. I joined Plusnet on 29th March 2021 and should have received a reward card email, but I haven’t received anything
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Xanadu_2
Dabbler
Posts: 16
Thanks: 5
Fixes: 1
Registered: ‎07-02-2018

Re: No reward card email!!


@Richcarpenter3 wrote:
I joined Plusnet on 29th March 2021 and should have received a reward card email, but I haven’t received anything.

You should allow up to ten days for the email to arrive. I got my email on the seventh day and everything went smoothly after that.

😀

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