No reward card email!!
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Re: No reward card email!!
13-10-2020 12:58 PM
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Re: No reward card email!!
14-10-2020 2:24 PM
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I have no connection with Plusnet, apart from being a very dissatisfied customer.
However, fill out the form on this site. Let them sort it or advise you. But you must be patient.
Re: No reward card email!!
28-10-2020 5:31 PM
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Hi i just realised that i haven't been sent my reward card, i signed up about two months ago but haven't had the email. can someone help please/ Thank you
Re: No reward card email!!
28-10-2020 5:34 PM
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Hello @Maurive Thanks for contacting us about your cashback or reward card, please check our FAQs for help. If you don’t find what you need then get back in touch https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/
Re: No reward card email!!
28-10-2020 5:40 PM
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hi thanks for the reply, i went through the faqs last night, however i have not been sent any email for the reward card
Re: No reward card email!!
29-10-2020 9:43 AM
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I am having this problem also, This will not do !
They do not make it easy by any means,. My renewed contract started on 16th Sept and still no email, or any info how to claim it, This will still not do !
Can any one at Plusnet HELP.
£50 Reward Card I could really do with.
Geoff Eaton
Re: No reward card email!!
29-10-2020 11:42 AM
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Re: No reward card email!!
30-10-2020 6:21 AM
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Re: No reward card email!!
30-10-2020 8:23 AM
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I quite agree with everything you say, thanks for replying,
It seems to me that it's a ploy just to get you to sign up.
As for Award Winning Customer Service, I don't think so at all, despite what the T.V. Ads say.
The Web site is surely due for a Massive update, it's so Confusing at the moment.
Geoff
Re: No reward card email!!
12-11-2020 6:41 PM
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I've been with Plusnet Broadband quite a few times over the years and am also a mobile customer..no issues at all so it would be a shame for my opinion of Plusnet to be tarnished for the sake of a gift card. It would be appreciated if you could look into this for me and hopefully arrange for me to receive my reward card very soon.
Thanks in advance
Re: No reward card email!!
23-11-2020 7:03 PM
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I have not received any email regarding the Reward card since my broadband went live in August. How do I contact someone to get this sorted. Its like so many scams businesses use these days to get your money without giving what they promised. Time trading standards looked into this. They should be taken to Court.
Re: No reward card email!!
24-11-2020 10:11 AM
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Hi I am also missing this card and the email instruction to how to get this card - i have been with plusnet for a couple of months now. How do I sort this?
Thank you
Re: No reward card email!!
24-11-2020 2:09 PM
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Hello Guys,
I am sorry to hear you haven't received your cashback as of yet and for any inconvenience this has caused.
Please check our FAQs for help. If you don’t find what you need then get back in touch https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/
Re: No reward card email!!
24-11-2020 5:01 PM
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Re: No reward card email!!
24-11-2020 5:13 PM
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Thanks for getting back to us @Phoenix666
Having looked into this I've added a reply to the support ticket 208638914 you've raised
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