No plusnet gift card received
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No plusnet gift card received
25-09-2019 3:45 PM
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When I signed up it was with an offer of a £65 reward card. It stated I would receive an email within 10 days. My services activated on 10th September but I have still received nothing, can anyone advise? x
Re: No plusnet gift card received
25-09-2019 4:38 PM
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Hi @alliemac82
I'm really sorry you haven't received an email regarding your cashback. Can you please confirm if you have checked you junk mail inbox as it sometimes arrives in there?
Kind Regards
Re: No plusnet gift card received
26-09-2019 11:09 AM
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Hi, yes I have checked all folders including my spam / junk emails and nothing has been received
Re: No plusnet gift card received
26-09-2019 2:34 PM
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Hey @alliemac82,
Thanks for getting back to us.
I've done a bit of digging on your account and provided a further response over a support ticket here for you.
Thanks.
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