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No gift card email

Sam1974
Newbie
Posts: 1
Registered: ‎26-07-2022

No gift card email

Hi I recently joined Plusnet beginning of july and i havent received the gift card email. Can anybody point me in the right direction to ask about this please. thanks Sam
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,599
Thanks: 10,350
Fixes: 1,603
Registered: ‎21-04-2017

Re: No gift card email

Hi there,

I can indeed see you should be getting a reward card for £70. We'd normally email you within 10 days of your broadband going live so I'd expect that you'd likely receive that within the next 24 to 48 hours.

We go into more detail here https://www.plus.net/broadband/cashback-and-vouchers-faqs/ but feel free to get back to me if you've got further queries and I'll be happy to help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet