No engineer allocated - one hour to go
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- No engineer allocated - one hour to go
No engineer allocated - one hour to go
07-02-2017 12:03 PM
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I have an openreach engineer due to come around today betwee 1-6pm. So far haven't heard anything apart from a reminder and a link telling me they are visiting today.
When they came last week I got a text from an engineer the day before and on the day so I'm worried that something isn't quite right this time.
Is this normal? The lack of planning in advance seems rather strange.
Re: No engineer allocated - one hour to go
07-02-2017 12:13 PM
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Re: No engineer allocated - one hour to go
07-02-2017 7:47 PM - edited 07-02-2017 8:14 PM
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Edit:
I have my laptop connected by the DSL cabel and have the Hub One router controls on Google chrome. I have put the admin password in but on the next part where I put my plusnet username and password I can't progress as it just brings me back to the same page and says "You aren't connected to the internet"
Re: No engineer allocated - one hour to go
07-02-2017 9:45 PM
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Re: No engineer allocated - one hour to go
07-02-2017 10:11 PM
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@RMGQ92 wrote:
Issue resolved on the phone. The line had not been activated.
Par for the course these days I'm afraid.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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