No cashback email
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- Re: No cashback email
No cashback email
09-01-2020 12:56 PM
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Thanks
Re: No cashback email
10-01-2020 10:23 AM
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Hi @Addyann, thanks for getting in touch.
I'm sorry for the lack of communication there has been with your cashback. From checking our systems, the email to claim your reward was sent on 11/12/2019. If you haven't done so already, I'd recommend checking your spam/junk folder.
Please let us know hoe you get on.
Re: No cashback email
10-01-2020 10:49 AM
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Re: No cashback email
10-01-2020 2:34 PM
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Thanks for getting back to us @Addyann, we'd be happy to redeem this on your behalf if you'd like? Once redeemed your reward would then be sent to you within 30 days
Let us know how you wish to proceed.
Re: No cashback email
10-01-2020 3:31 PM
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Re: No cashback email
10-01-2020 4:35 PM
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Thanks for confirming that @Addyann
I've redeemed the reward on your behalf now. Please allow up to 30 days for you to receive this.
Let us know if you need anything else
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