No broadband since Nov, email/text updates concerning broadband transfer whilst having line fault.

[#1]

Hi there, Hope you don't mind me asking if you can look further into my order as I am a little concerned because its displays no dates. I think I was told the 12th Jan on phone but wondered if you had further details as to what the issue was with the migration and line fault? Thanks.

[#2]

Hi @crizle. Thanks for your message. I'll send you a text and email from your account with an update on your orders. You'll receive this shortly.