cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No broadband activation

FIXED
S65v10
Rising Star
Posts: 52
Thanks: 2
Fixes: 1
Registered: ‎26-01-2019

No broadband activation

‎26-01-2019 11:38 AM

Hi all
I was supposed to be up and running midnight 25th with my new broadband but the hub is still showing orange and “b” icon lit up.
Can someone check this is correct? I have checked the login details which seem to be right.

Thank you
Message 1 of 4
(634 Views)
0 Thanks
3 REPLIES 3
Mav
Moderator
Moderator
Posts: 22,397
Thanks: 4,736
Fixes: 515
Registered: ‎06-04-2007

Re: No broadband activation

‎26-01-2019 11:57 AM

Moderator's Note(s)

Thread moved from Fibre Broadband to My Order.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Message 2 of 4
(618 Views)
0 Thanks
S65v10
Rising Star
Posts: 52
Thanks: 2
Fixes: 1
Registered: ‎26-01-2019

Re: No broadband activation

Fix

on ‎26-01-2019 1:30 PM - last edited on ‎26-01-2019 2:29 PM by Moderator

[CSA Removed] on the Chat as activated my Broadband now 🙌 thanks

Moderator's note by Mike (Mav): CSA name(s) removed (to an area staff can see) as per Forum rules.

Message 3 of 4
(594 Views)
0 Thanks
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,576
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: No broadband activation

‎27-01-2019 12:09 PM

Hi there.

Sorry for the delayed activation and I'm glad to see we've sorted that for you.

Let us know if you need any further assistance.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 4 of 4
(556 Views)
0 Thanks