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No Email for card

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oowarlockoo
Newbie
Posts: 2
Thanks: 1
Registered: 4 weeks ago

No Email for card

Hi.  Looking at the forum this is the place to resolve my problem. Service activated 27 Aug 2019 through PlusNet Website.  Still waiting for email for £70 card as advertised on sign up.  Can you please help.  All chats were busy through PlusNet Website.

 

Thank You 

3 REPLIES 3
Plusnet Help Team
Plusnet Help Team
Posts: 926
Thanks: 232
Fixes: 54
Registered: ‎06-08-2018

Re: No Email for card

Hi @oowarlockoo,

 

Welcome to the forums. I've claimed this for you on your behalf. The email was showing as sent on the 3rd September at 12:01 am so it might be worth checking your spam folder (though the link won't work when you click it as I will have claimed it for you). The reward emails are sent from no-reply@plusnetrewards.com so it might be worth adding it to your safe list as that's where the claim confirmation will be sent from too. 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team
oowarlockoo
Newbie
Posts: 2
Thanks: 1
Registered: 4 weeks ago

Re: No Email for card

Hi JOLO.

Thank you for looking into this for me.  I will add the address to my safe list.

Regards

oowarlockoo

Plusnet Help Team
Plusnet Help Team
Posts: 926
Thanks: 232
Fixes: 54
Registered: ‎06-08-2018

Re: No Email for card

Fix

No problems @oowarlockoo

 

If you haven't received the card in 30 days please let us know. 

If this post resolved your issue please click the 'This fixed my problem' button
 Joe
 Plusnet Help Team