No Broadband or any order updates on my account

[#1]

Hi I have contacted a member of your team twice, once on the 4th of sept and again 14th of sept I was told there was an error with my first order and that it was put thru again also was told that I would be contacted by email and text. I have recently moved and none of my details have been updated on the website aswell as no information when im having line checks I would like to be updated and told when I will have broadband as I need it for college and work and its causing a huge delay thanks

[#2]

Hi there @roninjazz,

Thanks for getting in contact.

I can see that you recently spoke with a member of our provisioning team. Just for clarity you can view the ticket here.

I hope this helps clear things up for you.