No Broadband for over a month when you advised within 5-7 working days?!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- No Broadband for over a month when you advised wit...
No Broadband for over a month when you advised within 5-7 working days?!
25-03-2020 12:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Im a single mother and a key worker that now has to try and work from home. I joined Plusnet on 17th March and I receive the following:
What's next? | ||||||
|
You activate the phone line straight away and take my money, and then I received a text to advise that Broadband wont be connected until 2nd May!!!!
I've sent 3 Tweets to plusnethelp (as advised on the site) - Heard NOTHING.
Really cross as I now need to work from home, with 2 children who want to school work and help support my work as a key worker.
Appreciate this is a busy time but MAY?!!!!!!!!
Re: No Broadband for over a month when you advised within 5-7 working days?!
25-03-2020 4:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: No Broadband for over a month when you advised within 5-7 working days?!
26-03-2020 3:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
3 Tweets to helpdesk, 3 messages/posts and still nothing!!!!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- No Broadband for over a month when you advised wit...