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New user: No dial tone?

Posts: 1
Registered: ‎25-11-2017

New user: No dial tone?

My broadband and phone was just set up this moving (switched over from sky) but I don't have any broadband and when i went and bought a phone to check the dial tone there is none, not even from the master socket. I've had confirmation emails and texts to say it's ready to go, but I can't get online!! Help!!!
Plusnet Help Team
Plusnet Help Team
Posts: 23,673
Thanks: 8,469
Fixes: 1,383
Registered: ‎21-04-2017

Re: New user: No dial tone?

It looks like we've raised a potential line fault to our suppliers.

We'll update you when we know more. I'm sorry for the inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team