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New user: No dial tone?

Alassieth
Newbie
Posts: 1
Registered: ‎25-11-2017

New user: No dial tone?

My broadband and phone was just set up this moving (switched over from sky) but I don't have any broadband and when i went and bought a phone to check the dial tone there is none, not even from the master socket. I've had confirmation emails and texts to say it's ready to go, but I can't get online!! Help!!!
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: New user: No dial tone?

It looks like we've raised a potential line fault to our suppliers.

We'll update you when we know more. I'm sorry for the inconvenience caused.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet