New to plusnet
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New to plusnet
01-04-2020 2:09 PM
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Re: New to plusnet
04-04-2020 2:42 PM
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Hi @Newtothis,
Thank you for taking your time to get in touch.
I am very sorry that you are having a problem with our service. In regards to the router been received usually it is within a week that the connection goes live however this is not always the case. You should have received a separate email with the date that the service will go live.
As the username you have linked to your account is not correct I am unable to look into this for you. Please contact our support team for any further problems.
Kind regards,
Josh
Re: New to plusnet
04-04-2020 9:47 PM
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Moderators Note
This topic has been moved from ADSL Broadband to My Orders
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