New to PN-My order progressing

[#1]

I recently signed up to PN for fibre broadband extra, my activation date is next Wednesday,I got an email saying it should take 5-7 days however it's going to take well over 10+ days.

Any chance this could be moved forward as 10+ days is a tad extreme? Or anyway is rush things?

[#2 · Accepted solution]

With fibre activations we are reliant on the availability of an engineer to complete the work at the local cabinet, unfortunately the earliest available for you is the 17th August.