New order
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- Re: New order
06-12-2018 7:32 PM
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Fixed! Go to the fix.
Re: New order
06-12-2018 9:50 PM
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If you have asked BT to cancel your current service you could be in for a long wait. Lines can only have one order at a time, so a cease must complete before anyone else can place an order.
The correct procedure is to allow the new provider to do all the work and take over your line.
Hopefully one of the helpful PN staff will be along with some more information.
06-12-2018 10:32 PM
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Re: New order
07-12-2018 1:09 PM
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Hi there.
Sorry for the delay in providing you with an update on your order.
From what I can see it looks like you got in touch with us this morning and we've had to manually place the order with our suppliers, confirming your activation date to be the 21/11/2018.
Let us know how it goes or if you need any further assistance.
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