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New customer

Kieren92
Newbie
Posts: 1
Registered: ‎21-09-2020

New customer

‎21-09-2020 10:05 AM

Hi I had my phone line opened last week. And my router was delivered last week also . I’m trying to set my router up I can see traffic going to and from the router can anyone at Plusnet see if I can get switched on please currently getting a orange light and solid red B . Also haven’t received £75 gift card . Thank you Smiley
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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,473
Thanks: 10,117
Fixes: 1,586
Registered: ‎21-04-2017

Re: New customer

‎23-09-2020 11:56 AM

Thanks for your time on the phone Kieren.

I'm happy to hear that everything's up and running now. With regards to your £75 reward card you should receive an email to claim this within the next 10 days. Once you've claimed it you'll receive the card by post within 30 days.

Let us know if there's anything else you'd need help with

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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Strat
Community Veteran
Posts: 31,320
Thanks: 1,608
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Registered: ‎14-04-2007

Re: New customer

‎25-09-2020 12:01 AM

Moderators Note
This topic has been moved from ADSL Broadband to My Orders.
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
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