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zoom1266 · ‎10-11-2016

I'm due to go on line in a few days time from BT. I notice that Plusnet use McAfee for protection, as do BT. Do I have to un-install it then install Plusnets version? or do I leave it as it is?

Anoush · ‎22-08-2015

Hello there and welcome to our community forums @zoom1266

I believe you would need to uninstall your current McAfee and then download/install Plusnet Protect powered by McAfee at https://www.plus.net/AddOns.html

I hope this helps

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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zoom1266 · ‎10-11-2016

Hi Anoush, I managed to sort this. I found a link on the Plusnet web site that installed their McAfee version, which uninstalled the BT version. So I am now up to speed.

Thank you so much for your concern and input, it's much appreciated.

Anoush · ‎22-08-2015

No problem, that's good to hear Thanks for getting back to us to confirm.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button

Mav · ‎06-04-2007

Moderator's note by Mike (Mav): I have changed the fix to Anoush as per message #2.

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