New customer
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Order
- :
- New customer
28-11-2016 5:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm due to go on line in a few days time from BT. I notice that Plusnet use McAfee for protection, as do BT. Do I have to un-install it then install Plusnets version? or do I leave it as it is?
Fixed! Go to the fix.
29-11-2016 10:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello there and welcome to our community forums @zoom1266
I believe you would need to uninstall your current McAfee and then download/install Plusnet Protect powered by McAfee at https://www.plus.net/AddOns.html
I hope this helps
If this post resolved your issue, please click the 'This fixed my problem' button
Re: New customer
30-11-2016 4:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Anoush, I managed to sort this. I found a link on the Plusnet web site that installed their McAfee version, which uninstalled the BT version. So I am now up to speed.
Thank you so much for your concern and input, it's much appreciated.
Re: New customer
30-11-2016 4:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No problem, that's good to hear Thanks for getting back to us to confirm.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: New customer
01-12-2016 6:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderator's note by Mike (Mav): I have changed the fix to Anoush as per message #2.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page