New customer help
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New customer help
04-08-2021 10:25 AM
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My service “supposedly” has gone live I got my phone line is active text etc etc…. However my fiber still isn’t working? Any help much appreciated!
Re: New customer help
04-08-2021 10:30 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: New customer help
04-08-2021 10:32 AM
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No buddy just the phone one? Does the BB one come through separate then? My bad!
Re: New customer help
04-08-2021 10:34 AM
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Re: New customer help
04-08-2021 10:35 AM
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Moderators Note
This topic has been moved from Fibre to My Order
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Re: New customer help
04-08-2021 10:42 AM
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Don’t forget that your fibre broadband connection could take up until midnight to activate on your line.
M3SNU
Re: New customer help
04-08-2021 2:16 PM
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Thanks for your post @Robwyatt37 and welcome to our Community Forums.
I can see your broadband order completed this morning but we haven't activated your account quite yet automatically. I've just done that for you now so you should be able to connect to the internet once you've setup your router.
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