cancel
Showing results for 
Search instead for 
Did you mean: 

New customer broadband

ERNIE4
Browser
Posts: 1
Registered: ‎14-05-2019

New customer broadband

Hi, Openreach engineer due today to activate phone line but no sign of router or despatch date? What happens next?
1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,263
Thanks: 9,193
Fixes: 1,478
Registered: ‎21-04-2017

Re: New customer broadband

Sorry to hear this and thanks for getting in touch.

I can see you've got in touch with us a different way and we've ordered your router now. We'll get it to you as soon as we can. Apologies that this wasn't done sooner and the inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team