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New customer/broadband not activated

Anish
Newbie
Posts: 1
Registered: ‎29-04-2018

New customer/broadband not activated

Hi,
My broadband connection should have been activated yesterday but it is not.order status currently says that "We're waiting for confirmation that your broadband order, due , has completed". Does anyone know how long it takes for the order to be completed?
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,599
Thanks: 10,349
Fixes: 1,603
Registered: ‎21-04-2017

Re: New customer/broadband not activated

Hi there.

Apologies for the lack of updates on your broadband order.

I can see you called in and your service is now up and running?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet