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New customer/broadband not activated

Anish
Just browsing
Posts: 1
Registered: ‎29-04-2018

New customer/broadband not activated

Hi,
My broadband connection should have been activated yesterday but it is not.order status currently says that "We're waiting for confirmation that your broadband order, due , has completed". Does anyone know how long it takes for the order to be completed?
1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,156
Thanks: 9,149
Fixes: 1,473
Registered: ‎21-04-2017

Re: New customer/broadband not activated

Hi there.

Apologies for the lack of updates on your broadband order.

I can see you called in and your service is now up and running?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team