cancel
Showing results for 
Search instead for 
Did you mean: 

New customer - Broadband not activated, phone ok

nadarajah
Newbie
Posts: 1
Registered: ‎20-08-2018

New customer - Broadband not activated, phone ok

I was told the switch from my old provider was meant to be easy. But been without any broadband for 3 days. No idea when it would be sorted.
2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: New customer - Broadband not activated, phone ok

Sorry to hear about this.

From what I can see a engineer has been out this afternoon and you're now online?

Let us know if you're still having issues

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Mav
Moderator
Moderator
Posts: 22,397
Thanks: 4,736
Fixes: 515
Registered: ‎06-04-2007

Re: New customer - Broadband not activated, phone ok

Moderator's note:

Thread moved from Broadband to My Order.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still