New Router
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New Router
12-02-2020 3:08 PM
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My contract is coming to an end, I am quite willing to renew but I want to know if I could get one of the new routers. The original one I got was rubbish and so I used my own NetGear one. I would like to know if I would get the newer router if I was to commit to a further 18 months
Re: New Router
12-02-2020 4:35 PM
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I'm betting that its still the rather poor Hub1 router being offered.
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: New Router
12-02-2020 5:58 PM
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It was Hub 1 when we joined about a month ago. Went ok for a while then slowed to a full stop after a few days. Reboot and ok for a few days. Best stick with your own router.
Re: New Router
15-02-2020 1:44 PM
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Thanks for getting in touch @privert4587
I'm afraid the router we sent you out is the only model we offer currently for Fibre customers
Re: New Router
15-02-2020 2:52 PM
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BT to charge people £50 for keeping old wi-fi routers
https://www.bbc.co.uk/news/technology-51294395
Since December, BT's contracts have stated that the company retains ownership of the wi-fi routers and TV set-top boxes it sends to customers.
The company told the Financial Times that it would "refurbish" the returned equipment so that it could be reused.
Rival Virgin Media already operates a similar policy.
BT told the BBC the change would eventually apply to its EE and Plusnet subsidiaries too.
It will charge customers between £43 and £50 if they want to keep their router, depending on the model.
Keeping the BT YouView set-top box will cost between £60 and £115.
"In The Beginning Was The Word, And The Word Was Aardvark."
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