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New Router not received

jamesrender
Hooked
Posts: 9
Thanks: 2
Registered: ‎19-08-2017

New Router not received

Hi, I requested a new router & paid for a router dispatch on 4th July 2017.

I've still not received it.

Invoice number = 88165291

Please could you check

thanks

1 REPLY 1
JonoH
Community Gaffer
Community Gaffer
Posts: 4,319
Thanks: 7,423
Fixes: 153
Registered: ‎29-09-2011

Re: New Router not received

Hi @jamesrender 

 

Welcome to the forums, I'm really sorry but the agent you spoke to forgot to place the order. I've ordered one now and it should be with you shortly.

 

Thanks

 

 Jono H
 Plusnet Community Manager