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New Router Not Received

FIXED
akashi
Grafter
Posts: 30
Thanks: 3
Fixes: 1
Registered: ‎23-10-2016

New Router Not Received

‎12-02-2017 10:50 PM

HI,

I renewed my contract on 02/02/2017 and was promised a new router as part of the deal.

I still haven't received it and was wondering how long it takes to arrive?

Thanks.

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Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: New Router Not Received

‎13-02-2017 9:11 AM

Hi there

 

I've looked into your account and I can see that your router hasn't actually been ordered. I've placed the order now and you should receive it this week. Really sorry for any inconvenience caused Sad

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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akashi
Grafter
Posts: 30
Thanks: 3
Fixes: 1
Registered: ‎23-10-2016

Re: New Router Not Received

‎13-02-2017 9:00 PM

Thank you for sorting this for me.

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Anoush
Aspiring Hero
Posts: 2,568
Thanks: 572
Fixes: 139
Registered: ‎22-08-2015

Re: New Router Not Received

Fix

‎13-02-2017 9:06 PM

No problems, if there's anything else I can help with just let me know.

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button
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