New Order Stalled due to previous cancellation

[#1]

Hi folks,

Previously cancelled an order from 3rd July and have since placed a new order on 28th July which now appears to be stalling based on line checks and legacy details from the old order.

Couple of automated tickets raised ref this: 154635201, 154784665 for which the later i have added some details.

Can someone have a look and clear down the old order details and ensure the new order goes through? 

[#2]

Additionally, requested start date of 29th August

[#3]

I'm looking into this for you.