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New Line Installation Ordered in Jan

bigsparks
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Registered: ‎25-07-2020

New Line Installation Ordered in Jan

on ‎19-04-2021 10:53 AM - last edited on ‎19-04-2021 11:18 AM by Moderator

I hope potential customers will read this BEFORE joining PLUSNET.
I ordered a new phone line in January and since then I have been continually fobbed off by customer service reps and managers whereby I still have not got anywhere near a line being installed.
DO NOT USE PLUSNET. THEIR CUSTOMER SERVICE AND MANAGEMENT ARE APPALLING.
My only avenue now is to complain to Ofcom for redress.

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dvorak
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Re: New Line Installation Ordered in Jan

‎19-04-2021 11:18 AM


Moderators Note


This topic has been moved from Fibre to My Order and All caps title changes as per Forum rules

Customer / Moderator
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If it fixed it click 'This fixed my problem'
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