My broadband is supposed to be activated by now, the phone line has been activated, apparently, tho I don't have a phone to check this.
I have heard NOTHING at any time to say this was being delayed.
I have not received a router in the post.
I cannot phone plusnet due to anxiety, so feel the fact that live chat has been stopped I feel is a bit discriminatory.
This is supposed to be a communications company, it doesn't bode well I guess that they don't know how to do this properly.
All I want as a new customer is to be kept informed and the service that I've ALREADY paid for.
What is going on? Someone get in touch. I cannot believe you guys come recommended by so many, I can only surmise they all got lucky.
