Never received the £75 cashback reward
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Never received the £75 cashback reward
04-05-2020 11:21 AM
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I joined Plusnet at the end of February, with the service starting 18th March. I have still not received the £75 cashback promised at the start of the contract. I have tried to call Plusnet about this, but understandably at this time they are unable to take calls. I am concerned if I wait much longer, then I will not be awarded the money. However, I don't know how to get in contact with someone about this error.
Re: Never received the £75 cashback reward
04-05-2020 1:31 PM
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Hi there @Saz91,
Sorry to read you've had some trouble with redeeming your cashback, can you confirm how you signed up - was this through an affiliate such as topcashback that then took you through to our site, over the phone or via our website?
Thanks.
Re: Never received the £75 cashback reward
04-05-2020 3:41 PM
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Hi
I went from the Uswitch website where the deal was advertised, straight through to Plusnet. I checked with the online chat at the time that it was an active deal and they said that it was.
Thanks
S
Re: Never received the £75 cashback reward
04-05-2020 4:34 PM
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- Re: Never received the £75 cashback reward