Need a delayed order to be dealt with.

[#1]

Cool. That's booked for you now. The engineer should be visiting you anytime between 8am to 1pm on Monday. 

I've set a reminder to follow up with you then but feel free to get back to me with how it goes.

[#2]

Thanks, be glad when it’s fixed for good

[#3]

Absolutely! 

[#4]

Hi there,

Just checking back. I can see the engineer fixed a problem at the cabinet (the green box in the road) and you look to be back up and running. Is everything working OK now? 

[#5]

All seems to be working! Thanks

[#6]

Excellent, that's a relief. Is there anything else I can help you with?