My order
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My order
12-10-2018 10:12 AM
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Hi,
My order for phone and broadband was placed on 20th September but I am still waiting for an activation date. As background we have just moved and want to take over the line and BB from Talk-Talk and are currently struggling on weak mobile data with 2G (E) and sometimes 3G if we are lucky.
Pete
Re: My order
12-10-2018 4:59 PM
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Hello @psmoutie
I am sorry to hear you have not received any emails regarding your activation date.
I have looked into your query and responded to you with a detailed email.
You can view my response on your member portal by Clicking Here
Should you need any further assistance, feel free to ask.
Re: My order
13-10-2018 7:19 AM
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Thanks for looking into this and getting the order going again. I was hoping for a date earlier that the 19th but was surprised by an email this morning now saying it will be the 20th. Is this correct?
Pete
Re: My order
13-10-2018 6:17 PM
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Re: My order
14-10-2018 7:46 AM
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Pete
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