My order

[#1]

Signed up 3 weeks ago for switch from sky, money taken same day, nothing heard from since. Processing order since 17th of June. Please advise, thanks.

[#2]

Sorry to hear this.

It looks like our systems failed to place your orders.

I've placed them for you now and we'll confirm your transfer date as soon as we can.

[#3]

I’ve received a date of 23/07 but that just mentions home phone. Will broadband be the same day?

thanks in advance

[#4]

Thanks for your reply @jonacris. I can confirm both your phone and broadband services will activate on 23/07/2018, please note it can take up to midnight for the services to fully activate.

Let us know if you need any further assistance

[#5]

hope this dont happen to me i placed an order few hours ago and not got an email saying anything about the order.

[#6]

Hi @gameruk,

We're more than happy to check over your orders if you can please PM your account username.

Thank you.