cancel
Showing results for 
Search instead for 
Did you mean: 

My address is wrong

arsethunderbomb
Newbie
Posts: 1
Registered: 14 hours ago

My address is wrong

I just signed up and immediately there's an issue. On the confirmation screen at the end of everything, it says my router will be sent to "(undefined) <my street name>" It found my address when I was signing up, though it formatted it backwards in a way that guarantees it will be sent up the road. So I have no idea now what's gonna happen with my router, or if the engineer will be able to find the place to fit the line. I've set the engineer date for a month from now so there's time to sort it out but I don't know how to sort it out, I can't find any way in my account settings to update my address. I guess coz the order is still being processed and I don't have an official active account yet?

1 REPLY 1
jab1
The Full Monty
Posts: 24,141
Thanks: 8,589
Fixes: 365
Registered: ‎24-02-2012

Re: My address is wrong

@arsethunderbomb The best way to sort this is to call Customer Support.

John