My activation day today

[#1]

Hi all, it's my activation day today and I duly lost my landline and broadband at 9:45ish this morning. I understand that my bb can go live anytime up to midnight but shouldn't my landline switch quite quickly? No dial tone, nothing. I've only the one master socket where it comes into my house and I've tried 2 phones in it.
I'm switching from Sky ADSL to Plusnet fibre.

[#2]

Hi there.

From what I can see your phone order is still in progress with our suppliers.
As it likely entails a change of equipment at the exchange there can be some downtime.

Can you let us know if you're still offline tomorrow? Apologies for the inconvenience caused.

[#3]

Landline is now active and my number has been transferred, excellent. Just my bb to go now, I've plugged everything in but not turned the power on to the router yet. Will turn it on a bit later...

[#4 · Accepted solution]

No problem, the broadband order hasn't completed yet but it is set to before the end of today.

[#5]

All up and running now (bb and phone), I have been for a couple of hours actually but I've just received my confirmation email too and my member centre page has come alive fully.

Thanks.

[#6]

Glad to hear that @bridder

Please let us know if you need any further assistance.