Moving house issues

[#1]

Called plus pet to set up a home move - all in place for 11th Feb - no activation. Called plusnet to be told the order was keyed in wrong at their end. Give new date of 1st March. Called 3 times to check it would go live as I didn’t trust arter first attempt

2nd March today - STILL NO CONNECTION

[#2]

11th March - no date for connection yet. PLUSNET and openreach are totally shocking. We are entering month 2 after agreed connection date with no internet.

[#3]

Moderators Note

This topic has been moved from Fibre to My Router