Moving home reactivation priority list
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27-10-2018 10:16 AM
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Fixed! Go to the fix.
Re: Moving home reactivation priority list
27-10-2018 1:53 PM
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Hi @TJ2,
I sincerely apologise for the issue with activating your services.
After checking the account, I have made some administrative changes that have activated the broadband subscription.
Please turn your router on and hold a pin or paper clip in the reset hole until the light goes green then give it up to 15 minutes to connect.
Let us know how this goes.
Thank you.
Re: Moving home reactivation priority list
27-10-2018 2:18 PM
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Re: Moving home reactivation priority list
27-10-2018 6:14 PM
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Sorry to hear that @TJ2.
I understand you've since discussed this with someone over the phone and this has been raised with our suppliers for further investigation.
28-10-2018 11:37 AM
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Re: Moving home reactivation priority list
29-10-2018 9:03 AM
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