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Our activation date to upgrade to Unlimited Fibre Extra was 12/04/19 but I don't think this has happened yet. We have received our router and set it up etc, but I think we are still on ADSL.
Can someone please confirm when the switchover will happen?
Hi @bobblybear, It looks like your order isn't complete yet, I've provided further details on your activation here.
Please get back to us if you have any further queries.