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Moving from broadband to Unlimited Fibre Extra

bobblybear
Newbie
Posts: 3
Registered: ‎14-06-2016

Moving from broadband to Unlimited Fibre Extra

Hi,

 

Our activation date to upgrade to Unlimited Fibre Extra was 12/04/19 but I don't think this has happened yet. We have received our router and set it up etc, but I think we are still on ADSL.

 

Can someone please confirm when the switchover will happen?

 

Thanks

Ulrika

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,571
Thanks: 507
Fixes: 129
Registered: ‎07-12-2017

Re: Moving from broadband to Unlimited Fibre Extra

Hi @bobblybear, It looks like your order isn't complete yet, I've provided further details on your activation here.

 

Please get back to us if you have any further queries.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team