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Moving from Virgin to Plusnet

Posts: 1
Registered: ‎07-09-2020

Moving from Virgin to Plusnet


My brother is looking to move to Plusnet from Virgin for phone and broadband. Can he keep his original phone number? And does he need to contact Virgin to cancel (he has been with them for years) or can he just swap using a site like USwitch?


Also, does he need to have the installation as I assume he can't use the Virgin socket? Is that correct?

Any advice would be much appeciated.

Thanks Jenny

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: Moving from Virgin to Plusnet

Hi @Queryaboutmovin,

Thanks for getting in touch. I'm afraid that we can't arrange new signups via our community forums. Please call 0800 013 2632 between 8am and 8pm and my colleague will be happy to help.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team