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Moving Home

DunsDave
Newbie
Posts: 1
Registered: 17-08-2016

Moving Home

I moved today.

 

Being the organised guy that I am (sometimes) I called Plusnet a month ago and told them we would be moving to a property with an existing phoneline and we wanted Fibre Broadband.

 

The answers say that the line will be activated but not when and no-one has turned up to fit the fibre broadband.

 

When will i actually get internet?

1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: Moving Home

Your fibre order is showing as complete, no engineer is required to visit as these are placed as self-install orders. If you plug your modem/router in to the master socket via a filter you should be able to get online.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff